Frequently Asked Questions
We may have answered your questions (if not, please contact us!)
Do you do doorstep delivery?
Free Delivery
Orders Above $100
There is FREE DELIVERY for all orders above $100! Woohoo!
…
Regular Delivery
Apart from the conditions above
For orders under $100, apart from locations with free delivery on weekends, delivery will be a flat fee of $8.
There is also FREE DELIVERY for all orders above $100! Woohoo!
Also do note that while we try to guarantee that you will receive your order on time, this is also down to the courier and the delivery people that are available. We often use a third-party courier and are not responsible for any damages to the bakes when they are en-route to being delivered.
*Important: If you do receive your biscotti/pepparkakor/gift box in a bad condition (e.g. damaged/tampered/broken), please let us know ASAP by WhatsApping 81507313!*
Please make sure that you, or somebody else, is at home to receive the order within the time frame that it will be delivered. Thank you!
*Extra surcharge for: Sentosa, Changi Airport, Changi Aviation Center, Tuas, and Changi Airline house area (those areas are hard to reach!)
…
Note*
Also do note that while we try to guarantee that you will receive your order on time, this is also down to the courier and the delivery people that are available. We often use a third-party courier and are not responsible for any damages to the bakes when they are en-route to being delivered.
*Important: If you do receive your biscotti/pepparkakor/gift box in a bad condition (e.g. damaged/tampered/broken), please let us know ASAP by WhatsApping 81507313!*
Please make sure that you, or somebody else, is at home to receive the order within the time frame that it will be delivered. Thank you!
*Extra surcharge for: Sentosa, Changi Airport, Changi Aviation Center, Tuas, and Changi Airline house area (those areas are hard to reach!)
Is there dairy in your bakes?
Our Swedish Pepparkakor contains butter, while we don’t use butter for our biscotti. However, the chocolate in our Sunryse Chocolate Biscotti contains milk and our Cheese Rosemary Biscotti… containts cheese! Do let us know if you’d like dairy-free biscotti…
Are your bakes Halal-certified?
We are very sorry but our biscotti is not Halal-certified at the moment. Only our Bak Kwa Biscotti contains pork. All our bakes do not contain lard, alcohol or gelatine.
Do you take custom orders/requests?
Yes we do – please drop us a message via our contact form or email and we can continue from there!
Is your biscotti handcut?
Yes indeed! Each thin slice is hand cut (with love) by either our head baker Ryan or our grandma!
What if I want to pick up the biscotti myself?
You can definitely do that! We offer FREE MEET UP at Bishan MRT, Ang Mo Kio MRT, Serangoon MRT, and Serangoon Gardens.
Are you coming up with more flavours?
You bet! Stay tuned…
Why are you more than just a bakery?
Good question! On the surface, Ryse is a home bakery that makes awesome biscotti (& Swedish Pepparkakor!). But the purpose of Ryse goes far beyond baking. We hope to inspire people (you there reading!) that everybody has a reason to ryse, that everybody has a reason to wake up in the morning. We hope to provide food for thought, and a community of supportive rysers. Check out our story to find out more…